Frequently Asked Questions
Frequently Asked Questions
How do I store the juice? ▸
Our juices are freshly made and frozen to preserve nutrients. Once received, keep them frozen until you’re ready to consume. When you're ready, simply thaw them in the fridge overnight or for a few hours. They can be stored in the fridge for up to 3 days after thawing.
The contents of the juice dont seem right ▸
This is completely normal as our juices are 100% natural with no added preservatives so the contents are separated - all you need is a quick shake before you drink.
Do you offer any guidance on how to juice the juices for detox or weight loss? ▸
Yes, we provide clear guidance for using our juices as part of a detox or weight loss plan. The best way to follow the cleanse is by sticking to our set timings, where each juice is consumed at specific points in the day:
- 7 AM: Ginger Shot(s) to kickstart your metabolism.
- 8AM: Citrus Splash for an immune boost.
- 11AM: Beet Bliss for blood and stamina support.
- 1PM: Wild Greens for alkalising greens and a midday reset.
- 3PM: Punchy Pine for gut support.
- 7PM: Blush Rush for evening hydration.
What's the shelf life of the juices? ▸
When kept frozen, our juices will stay fresh for up to 3 months. We recommend thawing them only when you're ready to enjoy a delicious, nutrient-packed juice.
Are your juices pasteurised? ▸
Yes, our juices are lightly pasteurised to ensure safety and freshness without compromising on taste or nutrients.
Are there any artificial preservatives
▸
No we dont use any artificial preservatives in our juices. Each blend is made with 100% fresh fruits, vegetables, and natural ingredients to ensure you’re getting the cleanest and most wholesome product.
Can I choose more than one of the same juice blend in my custom bundle? ▸
Yes, absolutely! If you have a favorite juice blend, feel free to add multiples of the same juice in your custom bundle. You can mix and match in any way that suits your preferences.
Can I drink these juices on a weight loss plan or detox? ▸
Yes, our juices are designed to support both detox and weight loss. They are packed with nutrients, antioxidants, and natural fat-burners, making them a great addition to your wellness routine. However, we recommend consulting with your healthcare provider if you have any specific health conditions.
Can I drink these juices as a meal replacement? ▸
While our juices are nutrient-dense and great for supporting detox and energy, they are not intended to be full meal replacements. However, they can complement a healthy, balanced diet and be used as a light snack or part of a meal, depending on your nutritional needs. change this using chat gpt because it has alot of nutrients etc.
Are these juices vegan or gluten-free? ▸
Yes, all of our juices are vegan, gluten-free, and made with plant-based ingredients. They’re suitable for a wide range of dietary preferences and needs.
How long do the juices stay fresh once defrosted? ▸
After thawing, it’s best to consume the juices within 3 days to enjoy the maximum flavor and nutritional benefits. Keep them refrigerated and shake well before drinking.
Do I need to "freeze" upon arrival?
Yes, once your bundle is delivered, please freeze the juices as soon as possible to maintain their freshness. The juices may have partially thawed during delivery.
How do I know which juices are best for me? ▸
Each of our blends is crafted with specific health benefits in mind and reflects Jucy Cleanse’s core values of freshness, transparency, and natural wellness. If you’re looking to boost metabolism, the Beetroot Detox & Weight Loss Juice is a great choice, while the Green Detox & Weight Loss Juice offers a refreshing, hydrating energy boost.
Can I do a juice cleanse with this bundle? ▸
Yes, many customers use our juices as part of their detox or cleanse routine. You can enjoy them as part of a juice cleanse or simply incorporate them into your daily diet for a healthy, natural boost. If you’re new to juicing or cleansing, we recommend starting slow and listening to your body.
Are the juices cold-pressed? ▸
Yes, all of our juices are cold-pressed to retain the maximum amount of nutrients and flavor. This method helps preserve the integrity of the vitamins, minerals, and enzymes in each blend, ensuring you get the best possible benefits with every sip.
Can I purchase individual juices instead of bundles? ▸
Yes, we offer both individual juices and bundles. You can buy a single bottle to try out a specific blend, or stock up with our custom bundle options. Choose what works best for you, whether it’s a single juice or a personalized mix of your favorites!
What happens if I have an allergy to one of the ingredients? ▸
We list all the ingredients in each juice blend so you can make an informed choice. If you have an allergy or sensitivity to a specific ingredient, we are happy to accommodate your needs. Simply contact us with your request, and we can swap out the ingredient or remove it entirely from your selected juices.
What are the benefits of taking Ginger Shots? ▸
Our Ginger Shots are packed with antioxidants and anti-inflammatory compounds that help boost your immune system, aid digestion, and reduce bloating. They are also great for providing a natural energy boost, fighting off colds, and supporting metabolism.
How often should I take a Ginger Shot? ▸
For maximum benefits, we recommend taking one Ginger Shot daily, especially during colder months or when you feel run-down. You can also take them as needed for a quick energy boost or to support digestion after a heavy meal.
What ingredients are in your Ginger Shots? ▸
Our Ginger Shots are made with fresh ginger root, real honey sourced from Pakistan, and fresh lemon juice. These simple, natural ingredients are combined to deliver maximum health benefits with no preservatives or artificial additives.
Can Ginger Shots help with weight loss? ▸
Yes! Ginger has thermogenic properties, meaning it helps to boost metabolism and can aid in fat burning. Combined with the natural detoxifying properties of lemon, Ginger Shots can support your weight loss journey when combined with a balanced diet and regular exercise.
Are your Ginger Shots suitable for people with dietary restrictions? ▸
Yes, our Ginger Shots are all-natural and free from artificial ingredients. However, they do contain honey, so they may not be suitable for strict vegans. If you have specific dietary concerns or allergies, feel free to contact us and we can remove ingredients to your preference.
Can I take Ginger Shots if I’m pregnant? ▸
Ginger is generally considered safe in small amounts during pregnancy and can help alleviate nausea. However, we recommend consulting with your healthcare provider before incorporating Ginger Shots into your routine during pregnancy.
How long do the Ginger Shots stay fresh? ▸
Our Ginger Shots are freshly made and can stay fresh for up to 7 days when kept refrigerated. The high amount of lemon acts as a natural preservative, helping to extend their shelf life. For optimal flavor and nutrient retention, it's best to consume them within the first few days, but they can last up to a week. If you want to store them for longer, you can freeze them for up to 1 month without losing their nutritional value.
How should I store Ginger Shots? ▸
To preserve their freshness and potency, store your Ginger Shots in the refrigerator. The natural acidity from the lemon helps inhibit bacterial growth. If you want to store them for longer, you can freeze them, and they will maintain their quality for up to 1 month. Just remember to thaw them in the refrigerator before use.
Can I take Ginger Shots on an empty stomach? ▸
Yes, many people enjoy taking Ginger Shots first thing in the morning on an empty stomach to kickstart digestion and metabolism for the day. However, if you have a sensitive stomach, you may want to take them with a light snack or after a meal.
Are Ginger Shots spicy? ▸
Yes, ginger naturally has a spicy, warming kick to it, which is part of its charm! The honey and lemon help balance the spiciness, but you will still experience a zesty, invigorating flavor. If you find them too strong, you can dilute the shot with a bit of water or juice.
Who can apply for the money-back guarantee? ▸
Eligibility: Guarantee applies only to first-time customers. Only one cleanse per household is covered by the guarantee.
Cleanse Compliance (Proof Required): Customers must follow the exact cleanse schedule (juices taken at the set times). Must provide time-stamped proof (photos or videos) showing juices were consumed on schedule. Must provide before & after scale photos with visible timestamps. Juices must be consumed in full — skipping meals, adding food, or mixing with alcohol voids the guarantee.
Claim Window: Claims must be submitted within 7 days of completing the cleanse. Claims made after this period will not be valid.
Refund Exclusions: Guarantee does not apply if: Multiple cleanses are purchased in one order (only the first cleanse is covered). Evidence is incomplete or not timestamped. Customer did not complete the cleanse as instructed. Repeat customers are not eligible (first cleanse only).
Refund Process: Valid claims will receive a 100% refund of the cleanse cost (excluding delivery fees). Refunds processed within 5–7 business days after verification.
“We offer a unique Money-Back Guarantee for new customers. If you follow our cleanse exactly as instructed, with proof of compliance, and don’t feel results — you’ll get your money back. This guarantee is only for first-time customers to prevent abuse, and requires proof such as time-stamped photos/videos and scale differences.”